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SUPPORT System User Manual

User Manual

Creating a support tickets

Submitting a support request ticket: If you do not have access to the MOF support portal, you can navigate to the support portal by clicking on the corresponding link on the homepage. This will direct...
Budget and Account Checking

Budget and Account Checking We've introduced an upgrade that allows you to conveniently check and reconcile your budget accounts. Simply follow the instructions below: Accessing the Budget Estimates:...
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SUPPORT System User Manual

Category: Knowledgebase

User Manual Ministry of Finance Support Portal Overview Welcome to the MOF-Support System, an innovative platform developed by the ICT team of the Ministry of Finance. This cutting-edge system is des...

Budget and Account Checking

Category: Knowledgebase

Budget and Account Checking We've introduced an upgrade that allows you to conveniently check and reconcile your budget accounts. Simply follow the instructions below: Accessing the Budget Estimates:...

ADMIN: Reset Authenticator

Category: Microsoft 365 Manual

The administrator resets the authenticator if the user loses their phone or gets a new one.

Setup Meeting on TV

Category: Microsoft 365 Manual

Please be aware that with this option, you must already possess the meeting ID and password beforehand.

Creating a support tickets

Category: Knowledgebase

Submitting a support request ticket: If you do not have access to the MOF support portal, you can navigate to the support portal by clicking on the corresponding link on the homepage. This will direct...

Creating a SharePoint Site

Category: Microsoft 365 Manual

SharePoint is a web-based collaborative platform developed by Microsoft. It serves as a centralized repository for storing, organizing, sharing, and accessing information within an organization. Share...

Reset own password

Category: Microsoft 365 Manual

Instructions for a local user to reset their password on their own.

ADMIN: Reset Password

Category: Microsoft 365 Manual

Admin resetting local user's password.  

Sharing a Document

Category: Microsoft 365 Manual

Note:  Please ensure that the file you wish to share is located on OneDrive.

Creating a Virtual Meeting on MS Teams using Calendar

Category: Microsoft 365 Manual

Steps on how to create a meeting from Calendar

OneDrive

Category: Microsoft 365 Manual

OneDrive is a service provided by Microsoft that allows you to securely save and share your files, photos, and videos across your devices. Whether you need to store personal documents, collaborate on ...